Customer Service Week

Customer Service Week

People and Teams that support customers with the highest degree of care and professionalism have been celebrated by Organisations that value Quality Service in West Africa through CIS during CSWeek. Globally, CIS wants to see as many customer service people as possible celebrated and motivated through CSWeek celebration.

CIS is responsible for ensuring this happens in the West African region. To participate, decorate your offices with the official CSWeek celebration materials which have the tradition of service logo. Organize parties for your frontline teams. Parties are a great way to celebrate and have fun. Recognize colleagues in other departments by sending them thank you cards or certificates of appreciation.

Have everyone dress for the occasion – something different on each day. If you are in the West African region, you can order the official CSWeek polo-shirts from CIS.

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This year 2010 the theme for the Customer Service Week celebration is “A Tradition of Service” and celebration is from 4 to 7 October 2010. The words, A Tradition of Service TM, and the accompanying logo are trademarks of the Customer Service Group.

CIS is an educational sponsor of CSWeek in the West African Region and CIS distributes CSWeek celebration materials in the West African region under license from the Customer Service Group - Alexander Communications Group, Inc., (ACG) a New York Corporation having a place of business at 712 Main Street, Suite 187B, Boonton, NJ 07005, USA.

During this special week, your organization can:

Boost morale, motivation and teamwork.
Reward frontline reps.
Raise companywide awareness of the importance of customer service.
Thank other departments for their support.
Remind customers of your commitment to customer satisfaction.

Celebrating is pretty simple - it's your choice how you want it to go. In the basic format all you need to do is create an atmosphere of celebration. Remember you are celebrating your people.

CSWeek mini-brochure with

list of Celebration Materials

Get the official CSWeek 2010 t-shirts or polo shirts for your team or even the entire company. Let your customers know that there is something different happening during the Customer Service Week.

CSWeek Dinner & Expo Sponsors

Some organisations have made CSWeek the Dinner and EXPO a success in the West African region by sponsorship since 2003. These companies quickly seized the opportunity to thank and motivate their frontline teams because of the work they do.

CSWeek Dinner & EXPO Sponsors